Privacy Policy

At Focal Dream, we respect your privacy and are committed to protecting the personal information you provide when using our website, focaldream.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Who We Are

Our website address is: https://focaldream.com

Focal Dream provides web design, web development, and digital solutions for businesses and organisations.

Comments

When visitors leave comments on our website, we collect the information entered in the comments form, as well as the visitor’s IP address and browser user-agent information. This information may be used to help detect and prevent spam.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to determine whether you are using it. Gravatar’s privacy policy is available on its website.

After your comment has been approved, your profile picture may be publicly visible alongside your comment if you have a Gravatar associated with your email address.

Media

If you upload images to our website, we recommend removing embedded location information (EXIF GPS data) before uploading them. Visitors may be able to download images from the website and extract any location information contained within them.

Our website may use cookies to improve functionality, security, and your browsing experience.

If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies are intended for your convenience so that you do not have to re-enter your information when leaving another comment. These cookies may last for up to one year.

If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, cookies may be used to save your login information and screen display preferences. Login cookies may last for two days, while screen preference cookies may last for one year. Selecting “Remember Me” may keep you logged in for up to two weeks.

If you log out of your account, login cookies will be removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie contains no personal data and indicates the ID of the article you edited. It expires after one day.

Embedded Content From Other Websites

Pages or articles on our website may contain embedded content, such as videos, images, articles, maps, or other third-party content.

Embedded content from other websites may behave in the same way as if you had visited the third-party website directly. These third-party services may collect information about you, use cookies, employ tracking technologies, or monitor your interaction with their content.

Their data practices are governed by their respective privacy policies.

How We Use Your Information

We may use information collected through our website to:

Provide and improve our services.
Respond to enquiries and requests.
Communicate with clients and website visitors.
Maintain website security and prevent spam or abuse.
Improve website performance and user experience.
Comply with applicable legal and regulatory requirements.

We do not sell your personal information to third parties.

Who We Share Your Data With

We may share limited information with trusted service providers where necessary to operate, secure, and maintain our website and services.

For example, comments may be processed through automated spam-detection services. If you request a password reset, your IP address may be included in the password-reset email.

Third-party service providers may process information according to their own privacy policies.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically.

If you register for an account on our website, we retain the personal information provided in your user profile for as long as necessary to provide the relevant service or maintain the account.

Users may be able to view, edit, or delete their personal information, subject to applicable technical, administrative, legal, or security requirements.

We may retain certain information for longer periods where required by law or where necessary to protect our legitimate business interests.

What Rights You Have Over Your Data

Depending on applicable law, you may have the right to request access to the personal information we hold about you and, where applicable, request correction, deletion, restriction, or an electronic copy of your information.

If you have an account or have left comments on our website, you may request an exported copy of the personal information we hold about you.

You may also request that we erase your personal information, subject to information we are required or permitted to retain for administrative, legal, security, or other legitimate purposes.

To make a privacy-related request, please contact us using the contact details provided on our website.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam-detection service. Certain website functions may also involve third-party service providers that process information on our behalf.

Where applicable, these providers may process data outside Ghana or your country of residence. We take reasonable steps to ensure that information is handled appropriately.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. Any updates will be published on this page with a revised Last Updated date.

If you have questions about this Privacy Policy or how Focal Dream handles your personal information, please contact us through the contact information available on focaldream.com.